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Return Policy

Return Policy

Please call us at (626) 999-5335 or email us at rma@powerwarehouse.com immediately if you discover any defects or damages.

Credits and exchanges are available to all products purchased from PowerWarehouse.com and Marketplace. Refunds may be issued when applicable.

For effective and efficient handling of returns, please note the following:

  • All returns must have a Return Merchandise Authorization (RMA) number.
  • Items without a RMA will be refused and returned to sender
  • RMA numbers must be clearly displayed on return packages. Please do not mark merchandise.
  • All products must be in original condition and contain undamaged product and serial numbers.
  • All products must be accompanied with original manuals, accessories, and content information intact.

All non-defective products will be charged a restocking fee of 25% of the original purchase price. Original shipping costs are not refundable. Return shipping costs are the responsibility of the claimant. Exceptions may apply.